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CONTRACT

Grooming Waiver

Because we care about your pets safety and well being, we want to assure you that every effort will be made to make your pet's visit as pleasant as possible. Occasionally, grooming can expose a hidden medical problem or aggravate a current one. This can occur during or after the grooming process.

We currently require that all pets are up to date on rabies, bordetella, and parvo vaccinations. Documentation is required. It is the responsibility of the pet owner that their dog is flea protected. If we find your pet has fleas, it will immediately be given a flea bath and separated from other animals. There will be an additional charge of $15.

We are not responsible for any flea infestations, your pet should be protected.

Understand that hair coloring products do not have the same results on all coats. The same color may appear differently on each dog and colors may show differently than expected in shade and vibrancy. This depends on a variety of factors such as coat type, breed type, and pets activity. The lasting of the color varies and is beyond our control. Some dogs may fade in 2 weeks and others may stay in much longer and can only be removed by shaving it out. Color transfer may happen when hair gets wet to other surfaces or fabrics. The dye is machine washable and vegan.

 

DON'T PANIC!

We are proud users of OPAWZ vegan pet dyes.

ONLY PET SAFE PRODUCTS WILL BE USED,

but be aware that any pet can have a reaction to any product.

If your pet is severely tangled or matted, it is at a greater risk of injury, stress, and trauma. All precautions will be taken. If your pet is deemed matted by the groomer, the hair will be shaved. With or without the owner's consent. We will always do what's best for the pet. Problems occasionally arise, during or after the grooming process such as nicks, clipper irritation and stress.

 

 Pets 9 and older (Senior dogs) have a greater chance of injury and stress during grooming. We will are not accepting senior dogs at this time. Lying about your pets age and health is prohibited and pet parents are responsible for any incidents that may occur.

 

Difficult dogs will be charged a handling fee of $25+ if your pet is found too difficult or aggressive to groom. If a dog bites, it will be sent home and you will be charged full price AND handling fee, even if the groom isn’t complete. The groomer or grooming establishment does hold the right to turn down service to any dog/ client as we see fit.

 

The grooming process usually takes about 2-5 hours depending on services and scheduling. However, we do NOT guarantee pick up times. We will call you 30 minutes before your pet is complete and you have 35min to pick up (1 hour total with a 5min grace). Please don’t come until called. We won’t forget about you. Please be mindful of excessive calling and texting as it takes time away from actual grooming. Pets that are picked up more than 1 hour after calling will be charged a daycare fee of $25.

 

In the best interest of your pet, with or without permission of the owner, we will obtain immediate veterinary treatment at the owner's expense should it become necessary.

By signing this document or setting an appointment online, you are confirming that you have read and agreed to my policies. The grooming salon or groomer will not be held financially responsible for any vet bills or procedures.

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